OSHA Training FAQS - Frequently Asked Questions

Find answers to your questions about our OSHA training courses, including enrollment questions and technical requirements. If you have a question not listed on this FAQ page, please search further via the Knowledge Base.

Course Related

Are you OSHA Approved?

OSHA does not approve or endorse products and therefore a course cannot be OSHA approved. OSHA only authorizes or accepts training providers. We offer an OSHA accepted program provided by 360training.com, an OSHA accepted provider.

OSHA does not approve or endorse products and therefore a course cannot be OSHA approved. OSHA only authorizes or accepts training providers.

Are the 10hr & 30hr OSHA courses OSHA compliant and approved?
OSHA does not approve providers or courses and therefore out course is not OSHA approved. OSHA only authorizes or accepts training vendors.

Our 10 and 30 hour OSHA Outreach Training courses are OSHA compliant, meet the OSHA 29 CFR 1910 and OSHA 29 CFR 1926 requirements, and are OSHA accepted. Upon completion of the course, you will get a DOL Course Completion Wallet Card.
Who should take a 10-hour or 30-hour safety training course?

The 10-hour OSHA training program was designed for any construction or general industry employee, but is primarily intended for the entry level worker.

The 30-hour OSHA training program is extensive instruction intended for safety directors, foremen, or field supervisors.

Which States require OSHA Outreach Training?
Some states require that OSHA 10-hour Outreach Training is mandatory for certain workers. The following states have these requirements:

 

What are OSHA’s rules for online training?

For OSHA 10-hour/30-hour Outreach training programs, students must:

  • Spend at least 600 minutes in a 10-hour training course and 1800 minutes in a 30-hour course.
  • Complete a survey evaluating the course upon completion.
  • Complete all course work (including survey) within three months for the 10-hour Outreach courses from the starting date.
  • Complete all course work (including survey) within six months for the 30-hour Outreach courses from the starting date.
  • Start the course within 12 months of registration.
  • Pass all quizzes and the final exam with a score of 70% in three attempts or less.
What is covered in the 10-hour and 30-hour safety training courses?

The OSHA Outreach 10-Hour Training Program provides entry level training in the recognition, avoidance, abatement, and prevention of workplace hazards. It also also provides an overview of OSHA, regarding workers' rights, employer responsibilities, and how to file a complaint.

The OSHA Outreach 30-Hour Training Program provides extensive instruction for safety directors, foremen, or field supervisors on the OSHA regulations and requirements of a comprehensive safety program in the recognition, avoidance, abatement, and prevention of workplace hazards.

 

Is there a time restriction on completing the OSHA 10hr and 30hr Courses?

Yes. You must complete the 10-hour course within 3 months of the day you began.

You must complete the 30-hour course within 6 months of the day you began.

You must also begin your course within 12 months of registration.

Will I get a printable certificate upon completion?

Yes, a temporary printable certificate is immediately available upon completion of all courses provided.

Will I get a DOL card in the mail?

Upon successful completion of a course, a temporary printable certificate will be made available. Passing participants will receive a OSHA/DOL Card within 2 weeks.

Note: In order to receive your OSHA/DOL Construction wallet card, you must complete the survey at the end of the course.

Why is online training better than on-site training?

Two words: convenience and self-paced. Many workers are so busy or live in areas where classroom sessions are not practical. Online offers much greater convenience. The self-paced nature of online allows each student to spend more time on the topics they are not familiar with and move more quickly through those that they are. In a classroom, everyone marches through the same topics for the same amount of time.
And yes - the online course is equivalent to an on-site classroom course.

 

 

I completed the Outreach training course, why can’t I access the final exam?

OSHA’s Outreach Training Program—Online Training Guidelines mandates that all students spend 10 or 30 hours in the respective courses. Any student that has spent less than the required 10 or 30 hours in the course must return to the course to review content that is key to them or visit other available course modules to meet OSHA’s timing requirement.

Is there a time restriction on completing a course and the survey?

Courses do not have a time restriction, except for the OSHA Outreach Training Courses. For the 10 Hour and 30 Hour OSHA Outreach Training Courses, the time to complete the course is six months. The completion of your survey is a required portion of your course.

If you do not complete the survey within three months of your course completion, your card will not be processed. The survey link is located in your end of course instructions, please complete in a timely manner so we can process your card within the 2 week day timeframe.

I've lost my DOL Course Completion Wallet Card, how do I get another one?
Please contact our customer support team at 1-877-881-2235 to receive a replacement card.
Once I've complete my course how do I get a certificate?

Upon successful completion of this course, a temporary printable certificate will be made available for download.

Please make sure to read the end of course instructions when you complete your course.

 

Technical Questions

My certificate won’t print. What should I do?

First make sure you have the latest version of Adobe Reader. You can download a free copy at http://get.adobe.com/reader/. Once you download it, follow the installation instructions. You should now be able to open and print certificates using Adobe Reader.

I forgot my username and password. What do I do?

If you have forgotten your password, go to www.oshatrainingu.com and click on the Student Login link. Then click the “Forgot password?” link below the student login. Then enter your email address. You should receive an email to your email address stating your password.

If you have forgotten your username and password, please contact student support at 1-877-881-2235.

Problem taking the course?
  • Player is “stuck”?
  • Error message on page?
  • Page not displaying correctly?

All three of these issues can usually be fixed by clearing your cache or cookies. Here is a site we recommend http://www.wikihow.com/Clear-Your-Browser's-Cache you can also do an internet search for “clearing cache” as there are many online resources to assist you in accomplishing this.

I am having trouble logging into my course. What should I do?
Some of these difficulties are caused by the settings on your computers. The easiest way to solve them is to clear your “cookies”. Follow these steps: Go to the ‘Tools’ button on your internet window and drop down to ‘Internet Options’. Then go to the middle of the Internet options box and click on ‘Delete Cookies’. It will take a minute for the cookies to delete. Once the operation is complete, close the box and log back into the course. If this does not work please contact customer support at 1-877-881-2235.
I answered security question incorrectly and am locked out. What do I do?
Please contact customer support at 1-877-881-2235 so that we can assist you with this issue
What is the cost of the course and what methods of payment are accepted?
The cost of each course is located in the course catalog. You may pay using all major credit cards (Visa, MasterCard, Discover, American Express) and Telecheck.